FAQs
How do I use an Aroma Pack?
Tear off the top along the side notch, open the seal, and place the entire Aroma Pack on a flat surface, like under car seats. Fragrance will naturally diffuse out of the pack opening. You DO NOT need to remove the scent block from the Aroma Pack. Fragrance strength can be controlled by using the zippered top to adjust the size of the pack opening.
How long do they last?
Up to 45 days.
What determines how long an Aroma Pack lasts?
Aroma Packs work by diffusing oil-based fragrance out of the pack opening, and the environment the pack is placed in largely affects how long it will last. Placing the Aroma Pack near an air source (such as a heat/AC vent or a fan) will speed up evaporation and diffuse the fragrance throughout your space faster than placing the Aroma Pack away from an air source. You may also notice a difference in fragrance strength in warm vs cold environments. Warmth will intensify the fragrance and make it smell much stronger than in the cold.
Why do some scents last longer than others?
It all boils down to chemistry! Different fragrances evaporate at different rates, depending on the size and volatility of the scent molecules that make up that fragrance. Bright scents like fresh air or citrus scents are made of lighter, more volatile scent molecules than deeper scents like musk or vanilla, which are made of heavier, less volatile scent molecules.
A scent I want is out of stock, will it be coming back?
Probably yes! Sometimes we will retire less popular scents to make room for new ones, but most of the scents on the site are part of the core collection and will be restocked as soon as we make more.
I have an idea for an Aroma Pack scent, do you wanna hear about it?
Sure! We would love to hear your ideas. Just drop us a line using the form on the contact page. If there is enough demand for a certain type of scent, we may try to make it happen.
When will I get my order?
All orders are shipped out within 3 business days and come with tracked shipping. You can check the tracking number for updates on the exact delivery date for your order. Sometimes it can take up to 24 hours for tracking to be updated, so check back periodically.
What do I do if I receive my package and there is something wrong with my order?
Please visit our contact page and use the form to send us a message as soon as you receive your package.
What is your refund policy?
Please visit the refund policy page for more information.
Do you offer discounts or promo codes?
Yes! Make sure to sign up for our email list to always be informed of upcoming discounts or promo codes. For more information on any current discounts or promotions, please visit our promo code page.